SECTION 1 – GENERAL INFORMATION

This Privacy Policy contains information on the collection, use, storage, processing and protection of personal data of Users and Visitors of the website watercolorparques.com.br, also called “Data Holders”, with the purpose of demonstrating absolute transparency on the subject and clarifying to all interested parties the types of data that are collected, the reasons for the collection and the way in which Users and Visitors can manage or delete their personal information.

This Privacy Policy applies to all Users and Visitors of the website aquarelaparques.com.br and is part of the General Terms and Conditions of Use of the website aquarelaparques.com.br, duly registered with the CNPJ under no. 10.433.905/0001-09, located at Rua Atílio Bigoto, no. 85, Distrito Industrial Waldir Pala, Nova Aliança/SP, CEP 15214-022.

This document was prepared in accordance with the General Data Protection Law – “LGPD” (Law 13.709/18), the Internet Civil Rights Framework (Law 12.965/14) (and EU Regulation no. 2016/6790). Furthermore, the document may be updated as a result of any regulatory updates, which is why the User is invited to periodically consult this section.

SECTION 2 – HOW DO WE COLLECT USER AND VISITOR PERSONAL DATA?

The User and Visitor’s personal data is collected by the platform in the following way:

• When the User fills out their information in the forms available on the com.br website: this information includes basic identification data, such as name, email, phone number, state, city, job title, among others. From this data, we can identify the User and the Visitor, as well as ensure greater security and well-being according to their needs.
• When a User or Visitor accesses pages of the com.br website: information about interaction and access is collected by the company to ensure a better experience for both the User and the Visitor. This data may include keywords used in a search, document sharing, comments, page views, profiles, the URL from which the User or Visitor came, the browser used, and IP addresses, among others, which may be stored and retained.
• Through third parties: the com.br platform receives data from third parties, such as Google and Facebook, when a User logs in using a profile from one of these sites.
  The use of this data is previously authorized by the Users in conjunction with the respective third party.
  
  

SECTION 3 – WHAT PERSONAL DATA DO WE COLLECT ABOUT THE USER AND VISITOR?

The following personal data is collected from the User and Visitor:

• Data when filling out the form on the com.br website: name, telephone number, email, company where the user works, position in that company, segment of the company’s activity, state and city of residence.
• Data for optimizing navigation: access to pages, keywords used in the search, recommendations, IP address.
• Newsletter: the email registered by the Visitor who chooses to subscribe to the Newsletter will be collected and stored until the User requests to unsubscribe.
  
  

SECTION 4 – FOR WHAT PURPOSES DO WE USE THE USER’S AND VISITOR’S PERSONAL DATA?

The User’s and Visitor’s personal data collected and stored by the website aquarelaparques.com.br is intended for:

• User and Visitor’s well-being: to improve the product and/or service offered,
  facilitate, streamline and fulfill the commitments established between the User and the
  company, improve the User’s experience and provide specific
  functionalities depending on the User’s basic characteristics.
• Platform improvements: to understand how the User uses the platform’s
  services, to help in business and technical development.
• Advertisements: to present personalized advertisements to the User based on the
  data provided
• Commercial: the data is used to personalize the content offered and
  generate support for the platform to improve the quality of the
  services.
• User profile prediction: automated processing of personal data to assess use of the platform.
  
  

The processing of personal data for purposes not provided for in this Privacy Policy will only occur upon prior communication to the User, so that the rights and obligations provided for herein remain applicable.

SECTION 5 – HOW LONG IS PERSONAL DATA STORED?

The User’s and Visitor’s personal data is stored by the platform for the period necessary to provide the service or fulfill the purposes set forth in this document, as provided for in item I of article 15 of Law 13.709/18.

The data may be removed or anonymized at the User’s request, except in cases where the law provides for another treatment.

Furthermore, Users’ personal data may only be kept after the end of their treatment in the following cases provided for in article 16 of said law:

I – Compliance with a legal or regulatory obligation by the controller;

II – Study by a research body, ensuring, whenever possible, the anonymization of personal data;

III – Transfer to third parties, provided that the data processing requirements set forth in this Law are respected;

IV – Exclusive use by the controller, with access by third parties prohibited, and provided that the data is anonymized.

SECTION 6 – SECURITY OF STORED PERSONAL DATA.

Aquarela handles the personal data of its Users and Visitors responsibly.

The platform undertakes to apply technical security and organizational measures capable of preserving the availability and integrity, as well as protecting personal data from unauthorized access and from situations of destruction, loss, alteration, communication or dissemination of such data, using mechanisms such as data encryption.

The platform is not exempt from liability for the exclusive fault of third parties, such as in the case of hacker or cracker attacks, or the exclusive fault of the User, such as in the case in which the User transfers his/her data to third parties.

The website undertakes to notify the User in the event of any breach of security of his/her personal data.

The stored personal data is treated confidentially, within the legal limits. However, we may disclose your personal information if (I) we are required by law to do so, (II) if the User or Visitor violates our Terms of Service, and (III) to fulfill requests made by the User or Visitor.

Aquarela Parques may also, subject to compliance with the LGPD, share such Personal Data with Third Parties: (I) Service Providers; (II) Partners; (III) Government Authorities

SECTION 7 – COOKIES OR NAVIGATION DATA.

Cookies refer to text files sent by the platform to the User and Visitor’s computer and stored therein, with information related to browsing the website.

Such information is related to access data such as location and time of access and is stored by the User and Visitor’s browser so that the platform server can read it later in order to personalize the platform’s services.

The User and Visitor of the website watercolorparques.com.br acknowledges and accepts that a navigation data collection system may be used through the use of cookies.

Persistent cookies remain on the User and Visitor’s hard drive after the browser is closed and will be used by the browser on subsequent visits to the website. Persistent cookies can be removed by following your browser’s instructions.

Session cookies are temporary and disappear after you close your browser. You can reset your web browser to refuse all cookies, but some features of the platform may not function properly if the ability to accept cookies is disabled.

SECTION 8 – DATA SUBJECT RIGHTS

As set forth in the LGPD, the Data Subject has rights and guarantees in relation to their personal data.

1. Confirmation of the existence of processing: Aquarela processes the personal data of its Users and Visitors, keeping this data stored in environments in a secure and controlled manner. The Data Subject may request confirmation of the processing of their personal data;
2. Access to data: at any time, the Data Subject may request Aquarela to inform them which personal data is being processed;
3. Correction of incomplete, inaccurate or outdated Personal Data: if the Data Subject verifies that the information is incomplete, inaccurate or outdated, they may request the correction or completion of the missing or inaccurate personal data, as the case may be;
4. Anonymization, blocking or deletion of unnecessary, excessive or non-compliant personal data with the LGPD: the Data Subject may request the anonymization, blocking or deletion of the Personal Data that Aquarela is processing when there is no legal basis justifying the processing. However, if Aquarela has a legal or regulatory justification for maintaining the data, they will be retained for the period necessary to exercise the legal obligation or for the right of defense in judicial, administrative or arbitration proceedings, or even, in certain situations, in Aquarela’s legitimate interest (such as, for example, to prevent violations and fraud);
5. Portability of Personal Data to another service or product provider, upon express request by the Data Subject: the Data Subject may request Aquarela to port their personal data to another service or product provider. If applicable, the Data Subject’s request will be met as soon as possible;
6. Obtaining information about the public or private entities with which Aquarela shares the Data Subject’s Personal Data: the Data Subject may contact Aquarela through the customer service channel (ouvidoria@aquarelaparques.com.br) to obtain information about who their Personal Data was shared with;
7. Information about the possibility of the Data Subject not providing consent for the processing of Personal Data, as well as being informed about the consequences in the event of refusal: if the Data Subject does not wish to provide their consent for the specific processing that Aquarela needs to perform, Aquarela will clarify to the Data Subject whether it is possible to provide the services or provide the software of interest without processing their Personal Data, also informing them of the consequences of their non-consent;
8. Revocation of consent: when the processing of personal data is based on the Data Subject’s consent, the Data Subject may revoke his/her consent and request the deletion of his/her personal data at any time. Revocation of consent may make it impossible for the Data Subject to use the services provided by Aquarela. The interruption of the processing of personal data will not be effective when the data are: (I) anonymized; or (II) necessary for Aquarela and/or third parties involved in the provision of services for the purposes of legal, arbitration or administrative defense, as well as for compliance with legal and regulatory obligations;
9. Deletion of data: in some cases, the Data Subject may request the deletion of his/her personal data.

Aquarela undertakes to meet all Data Subject requests in the shortest possible time, also in accordance with the deadlines stipulated by the ANPD.

SECTION 9 – CONSENT

By using the services and providing personal information on the platform, the User is consenting to this Privacy Policy.

By registering, the User acknowledges and may exercise his/her rights to cancel his/her registration, access and update his/her personal data, and guarantees the
veracity of the information provided by him/her.

The User has the right to withdraw his/her consent and ask questions about this Policy at any time. To do so, he/she must contact us by email
ouvidoria@aquarelaparques.com.br or by mail sent to the following address: Rua Atílio Bigoto, nº 85, Distrito Industrial Waldir Pala, Nova Aliança/SP, CEP
15214-022.

SECTION 10 – CHANGES TO THIS PRIVACY POLICY.

We reserve the right to modify this Privacy Policy at any time, so it is recommended that the User and Visitor review it frequently.

Changes and clarifications will take effect immediately after their publication on the platform. When changes are made, Users will be notified. By using the service or providing personal information after any changes, the User and Visitor demonstrates their agreement with the new rules.

In the event of a merger or sale of the platform to another company, User data may be transferred to the new owners so that the services offered may continue.

SECTION 11 – JURISDICTION FOR RESOLUTION OF DISPUTES

Brazilian law shall be applied in full to resolve disputes arising from this instrument.

Any disputes must be filed with the courts of the district where the company is headquartered.